Public transport that adapts to you
An Avionline product
A demand-responsive public transport network. No fixed line, no rigid timetable and no vehicles running empty: the passenger requests a trip and the system builds the route in real time by pooling compatible journeys.
An avionline product
The problem
In low-density areas, scattered developments, industrial estates and off-peak bands, the conventional bus faces an impossible equation: keep the frequency and run almost empty, or cut it and become useless, losing the few passengers it had.
The result is familiar: coverage on paper, car dependency in practice, and a cost per passenger carried that grows every year.
MUFMI breaks that equation. Instead of moving the vehicle just in case, it moves it when and where there is demand, while keeping every attribute of public transport: public fare, universal accessibility and service obligation.
It moves the vehicle when there is demand, not just in case.
The assignment engine evaluates every request within seconds and decides whether it can serve it without penalising passengers already on board. The more passengers share a journey, the better the cost per passenger and the lower the emissions per seat offered.
How it works
From the app, the web or by phone. They give origin, destination and preferred time. The phone channel is not a leftover: it is the guarantee that the service also reaches people who do not use a smartphone, and it is staffed by trained people who know the territory.
The assignment engine evaluates within seconds which vehicle can pick up that trip without penalising passengers already on board, and proposes a pick-up stop and a specific time. The more passengers share a journey, the better the cost per passenger and the lower the emissions per seat.
The route is recalculated continuously. The service is also designed to connect with the nodes of the conventional network — stations, interchanges, line terminals — so that the on-demand leg becomes the first or last mile of a longer journey.
Every trip requested, accepted, refused or cancelled is recorded. That enables something conventional transport rarely offers: knowing real demand, including unmet demand, and adjusting resources on evidence.
The app
The app shows origin, destination, assigned stop, committed time and the vehicle's position in real time. It is designed so that the first time somebody uses it, nobody has to explain it.
And for those who do not use it, the same service is available by phone, with published opening hours and recurring bookings for regular users.
Who it is for
Small settlements, remote developments and scattered housing where a fixed line would mean very long routes to capture very few passengers.
Destinations with concentrated shift patterns and hours that do not match the urban network, especially night and weekend shift changes.
Replacing low-occupancy fixed departures with demand-responsive service, keeping coverage and cutting unproductive kilometres.
Seasonal peaks, events and coastal areas where fixed sizing forces a choice between gridlock in August and empty vehicles in February.
Services designed to universal accessibility criteria, with adapted vehicles and assisted booking for older people or people with reduced mobility.
First and last mile towards rail stations, interchanges and high-capacity line terminals.
What it gives the authority
Frequently asked
We run a prior feasibility study — zone, potential demand, fleet required and estimated cost — before you commit a single euro.